![]() ![]() The Americans with Disabilities Act applies to state and local governments (Title II) and businesses that are open to the public (Title III). When the ADA Requires Web Content to be Accessible People with disabilities who cannot use a mouse or trackpad will not be able to access web content if they cannot navigate a website using a keyboard. Mouse-only navigation (lack of keyboard navigation).Error indicators (such as alerts telling the user a form field is missing or incorrect).Labels that screen readers can convey to their users (such as text that reads “credit card number” where that number should be entered).People with disabilities may not be able to fill out, understand, and accurately submit forms without things like: People with hearing disabilities may not be able to understand information communicated in a video if the video does not have captions. Text alternatives convey the purpose of an image, including pictures, illustrations, charts, etc. People who are blind will not be able to understand the content and purpose of images, such as pictures, illustrations, and charts, when no text alternative is provided. Lack of text alternatives (“alt text”) on images. ![]() Also, screen readers do not tell the user the color of text on a screen, so a person who is blind would not be able to know that color is meant to convey certain information (for example, using red text alone to show which fields are required on a form). People who are color-blind may not have access to information when that information is conveyed using only color cues because they cannot distinguish certain colors from others. People with limited vision or color blindness cannot read text if there is not enough contrast between the text and background (for example, light gray text on a light-colored background). Examples of Website Accessibility Barriers But these barriers can be prevented or removed so that websites are accessible to people with disabilities. These barriers on the web keep people with disabilities from accessing information and programs that businesses and state and local governments make available to the public online. The ways that websites are designed and set up can create unnecessary barriers that make it difficult or impossible for people with disabilities to use websites, just as physical barriers like steps can prevent some people with disabilities from entering a building. And people whose disabilities affect their ability to grasp and use a mouse may use voice recognition software to control their computers and other devices with verbal commands. People who are deaf or hard of hearing may use captioning. People who are blind may use screen readers, which are devices that speak the text that appears on a screen. People with disabilities navigate the web in a variety of ways. For example, accessing voting information, finding up-to-date health and safety resources, and looking up mass transit schedules and fare information increasingly depend on having access to websites. In recent years, a multitude of services have moved online and people rely on websites like never before for all aspects of daily living. Ensuring web accessibility for people with disabilities is a priority for the Department of Justice. ![]() An inaccessible website can exclude people just as much as steps at an entrance to a physical location. Inaccessible web content means that people with disabilities are denied equal access to information. Learn more about businesses’ and state and local governments’ ADA responsibilities. For information about the legal requirements, visit Laws, Regulations & Standards.For a beginner-level introduction to a topic, view Topics.Read this to get specific guidance about this topic.
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